Contact Us
We’re here to help! Reach us from home, office, or on the go.
Ways to Contact Us
Visit us at a branch for all your financial needs. You can also open a new account or loan application online or via our video banking service in the branch. Be sure to verify any branch holiday closures.
Member Service Representatives are available at 702-228-2228.
Call Center Hours:
- Monday – Friday: 7 am – 7 pm
- Saturday: 9 am – 3 pm
- Sunday: CLOSED
- Holidays: CLOSED
Lost or Stolen Cards
To report your card lost or stolen, please call 866-238-5312 IMMEDIATELY. For additional questions or help, contact a Create Credit Union Member Service Representative at 702-228-2228, option 3 during regular business hours.
Collections Department
- Available at 702-228-2228, option 6 or directly at 725-291-3811
- Text us at 702-939-3130
Send us an email with your questions or concerns. Or just send us a note to let us know how we’re doing! We appreciate member feedback.
Unsecured Email: Please DO NOT include your account number, Social Security number, or any other private information.
For all correspondence including Loan and Visa Payments,* and Mailed Deposits.*
*Save time with payments/deposits by depositing with mobile deposit or via an ATM.
Create Credit Union
PO Box 36490
Las Vegas, NV 89133-6490
We’re here to help! Chat with us by clicking the blue chat feature on the bottom right corner of the page.
Monday – Thursday: 8:00 am – 4:30 pm
Friday: 8:00 am – 5:30 pm
You may also contact us using secured messaging by logging in to your Online Banking account.
For step-by-step instruction on how to send us a secure message, view our Secure Messaging Guide.
